Z-Cloud Serivcies

Z-Cloud Consulting Services

Cloud Expertise:

Harness the full power of the cloud with our expert consulting and services.

Strategic Planning:

Collaborate with us to develop strategic roadmaps tailored to your goals.

Readiness Assessments:

Ensure a smooth transition with our in-depth assessments of your systems.

Cost Optimization:

Identify and implement cost-saving strategies within your operations.

Security and Compliance:

Fortify your digital assets with our robust security and compliance solutions.

Migration Expertise:

Seamlessly transition to the cloud with our expert migration planning and execution.

Architecture Design:

Create a scalable and resilient IT environment with our customized solutions.

Performance Enhancement:

Optimize your systems for peak performance with our continuous monitoring.

On-Premises Software Installation:

Bring our expertise to your doorstep as we install software on-premises, ensuring a seamless integration with your existing infrastructure.

Training and Support:

Empower your team with training programs and ongoing support servi

Z-Cloud Managed Services

New MAS SaaS Tiers

Z-Essentials (SNO Deployment)

Maximo Maintenance Essentials

Manage + Mobile + Health.

• 1 environment

• 45 users

• Monthly Veeam backup

• Up to 120 work orders / hour

• Up to 1,200 health scores / hour

Add’l purchase options

• Max of 1 add’l environment

• Weekly / Daily Backup

• VPN Access Only

Maximo Maintenance Essentials

Manage + Mobile + Transportation/Oil & Gas/Nuclear/Utilities

• 1 environment

• 45 users

• Monthly Veeam backup

• Up to 120 work orders / hour

• Up to 1,200 health scores / hour

Add’l purchase options

• Max of 1 add’l environment

• Weekly / Daily Backup

• VPN Access Only

Z-Professional

MAS Suite with Standard Operational Practices (Popular SaaS Offering)

• Select from any MAS application or combination of applications

• Purchase multiple non-production environments; R/W access to non-prod environments is included

• Purchase any capacity of functionality (e.g., Users, Scores/Inferences, I/O Points, etc.)

• Low Latency

• Managed Industry Solutions & Add-ons are available; some may require additional AppPoints

• Twice a month Full Backup of OCP Cluster nodes

Add’l purchase options 2

• Non-production environments • Scheduler Optimizer

• Read-only production DB replica • Allow Listing

Z-Enterprise

Full MAS Suite with Custom Operational Options

• Flexible scheduling of updates & upgrades (within limits & excluding security updates)

• Deployment validations for regulated industries

• Assigned personnel

• Low Latency & VPN Optional

• Managed Industry Solutions & Add-ons are available; some may require additional AppPoints

• Weekly Full Backup of OCP Cluster nodes

Add’l purchase options

• Extended update/upgrade schedules • Enhanced Disaster Recovery • Oracle or SQL Server database

• Extended data retention periods • Direct (Private) Connect • Choice of any AWS data center

• Multi-site / multi-zone support • multi-workspaces that offers necessary services

​Z-Cloud Infrastructure as a Service (Z-IaaS):

The cloud computing model provides virtualized computing resources over the internet.

Enables access and management of fundamental computing resources without physical infrastructure.

Key Features of Z-IaaS:

Virtualized infrastructure including servers, storage, and networking hardware.

Provision and manage virtual machines, storage volumes, load balancers, firewalls, etc.

Web-based interface or API for easy resource management.

Benefits of Z-IaaS:

Scalability and flexibility for resource adjustment based on user needs.

Eliminates upfront investment in physical hardware.

Pay-as-you-go model, allowing organizations to pay for resources on a consumption basis.

Virtualization Platforms Offered by Z-Cloud under IaaS:

VMWare

RedHat OpenShift

Z-Cloud Operating System as a Service (Z-PaaS for OS):

Cloud computing model providing a platform for deploying and managing operating systems in the cloud.

Focuses on offering the underlying infrastructure and services to run and manage operating systems without physical hardware management.

Key Features of Z-PaaS for OS:

Virtual machine management.

Operating system provisioning and updates.

Network configuration.

Storage management.

Benefits of Z-PaaS for OS:

Allows users to deploy and manage virtual instances of operating systems in the cloud.

Provides flexibility, scalability, and ease of management.

Z-Cloud PaaS Offerings for Operating Systems:

Red Hat OpenShift

Windows Server

Linux

(And more)

Z-Cloud Pilot Services

• MAS 8 Manage (Non-Prod, demonstration/POC/Pilot environment).

• 3 months of VPN-protected access to your MAS 8 System in our secure cloud by up to 5 named users.

• 24×7 access to the pilot environment.

• Access to cloud base Z-Cloud ticketing

system for Level 1-2 support.

• Telephone support for P1 issues.

How it works:

1. You will be provided with a URL and base user details for your dedicated MAS 8 POC/Pilot

environment.

2. One of our Maximo Solutions Architects will work with you (up-to 4 hours) to understand your key

Maximo needs.

3. Our architect will help you (up-to 8 hours) in selecting a subset of your Maximo needs that can be

built in your MAS 8 System and to determine the data that you will need to provide to our team to

build that system.

4. Our Maximo Specialists will help your team (up-to 8 hours) to build a MAS 8 System from that data

utilizing standard Maximo structures Our Architect/Trainer will provide high-level functional training (up-to 4 hours) of the MAS 8 system.

to you and help you understand how it might differ from your current System and assist you in

beginning to use the system.

6. The system will be available for your use in testing and evaluating how your Asset Management

needs can be met within MAS 8 for 3 months.

Z-Cloud Support Services

Applying our years of experience, as well as the various skill sets within our resource pools, will afford us the capabilities to address all normal services that are a party to maintenance and support agreements:

Analyze and prioritize reported incidents.

Route and assign incidents to team members by skill set.

Troubleshooting and error resolution per the scope and severity of the incident

Full incident tracking and incident metrics

Application of patches and updates, monitoring of performance where product vendor agreements and/or hosting agreements do not already cover the services.

Monitor application health to ensure integrity of configurations and supported modification.

Ensure application availability and uptime, in coordination with hosting vendors.

Follow formal change management protocols, as also governed by the client.

Support training initiatives that are not consultative in nature (documentation, end user support)

Maintain a full working relationship with both client application administration and development staff as well as all major product vendor